Privacy Policy

Your privacy matters. This policy explains how Dhol Radio collects, uses, and protects information when you visit our website, listen to our stream, or use our mobile applications.

Last updated: November 2025

Overview

Dhol Radio (“we”, “our”, or “us”) operates a Punjabi music radio service through our website, streaming servers, and (where available) mobile applications. We respect your privacy and limit data collection to what is reasonably necessary to operate, maintain, and improve our services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you may have depending on where you live.

Information We Collect

We collect information in two ways: (1) automatically when you use our services, and (2) when you voluntarily provide information to us.

Automatically collected information may include:

  • IP address (used for approximate geo-statistics, security, and analytics)
  • Device and browser information (e.g., OS, browser type, device model)
  • Streaming connection data (e.g., start/stop time, session duration, buffering signals)
  • Anonymous listening metrics (e.g., total listeners, popular time windows)
  • App diagnostics (if applicable, crash logs/performance metrics without direct identity)

Voluntarily provided information may include contact details if you email us or submit information through a contact form (such as your email address and the content of your message).

We do not require you to create an account to listen, and we do not intentionally collect sensitive personal information.

How We Use Information

We use collected information for legitimate operational purposes such as delivering the stream, improving quality, and preventing abuse. Common uses include:

Streaming reliability: Maintain uptime and improve audio performance.
Listener analytics: Understand peak hours, countries/cities (approx.), and usage trends.
Product improvement: Improve website/app experience and fix bugs.
Security: Detect suspicious activity, rate-limit abuse, and protect infrastructure.
Compliance: Meet technical requirements of streaming providers and platforms.
Support: Respond to messages or privacy-related requests you send us.

Cookies & Local Storage

Our website may use cookies and/or local storage to improve usability (for example: saving volume preferences, remembering a theme setting, or improving page performance). Some cookies may be set by third-party services embedded in our website.

You can control cookies through your browser settings. If you disable cookies, some features may work differently.

Streaming & “Now Playing” Metadata

Our stream may display metadata such as the currently playing track (“Now Playing”). This metadata is generated by the streaming system and is used purely to enhance the listening experience.

Streaming servers may log technical connection details (e.g., IP address, time connected) to measure service usage and to keep the stream stable.

Mobile Applications

If you use a Dhol Radio mobile app, the app may collect limited technical information such as device type, app version, performance metrics, and crash logs. This helps us improve stability and compatibility.

If we add features that collect additional data in the future (e.g., accounts, favorites, or notifications), we will update this Privacy Policy accordingly.

Third-Party Services

Dhol Radio may use third-party providers to support operations such as streaming, analytics, hosting, content delivery, and security. These providers may process data as part of delivering their services.

Each provider has its own privacy policy. We do not control third-party practices, but we aim to select reputable providers and limit sharing to what is necessary to operate our services.

Advertising

We may show advertisements on our website or mobile applications. Advertising partners may use cookies or device identifiers to display ads and measure performance. These identifiers are typically pseudonymous and do not directly reveal your identity.

We do not sell your personal information. If you prefer fewer personalized ads (where applicable), you can adjust your device or browser settings, or opt out through the advertising provider’s settings.

Data Retention

We retain information only for as long as reasonably necessary for operational purposes such as maintaining the stream, improving performance, security monitoring, and complying with legal obligations.

Technical logs may be retained for a limited period and then deleted or anonymized.

Data Security

We use reasonable security measures to protect information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or storage is 100% secure. You use our services at your own discretion.

Children’s Privacy

Dhol Radio is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take steps to remove it.

Your Privacy Rights

Depending on your location, you may have rights under privacy laws (such as GDPR/CCPA-style rights), including:

Access: Request what data we may have about you.
Correction: Ask to correct inaccurate information.
Deletion: Ask us to delete certain data where applicable.
Objection: Object to certain processing in some cases.
Opt-out: Opt out of certain analytics/advertising where available.
Portability: Request a copy of data in a usable format (where applicable).

To make a request, contact us using the email in the “Privacy Contact” section below.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, and we will update the “Last updated” date at the top. Your continued use of our services after an update means you accept the updated policy.

Privacy Contact

If you have questions about this Privacy Policy or would like to make a privacy request, contact us at:

privacy@dholradio.in